A: We have put together a plan that is driven by CDC, WHO and OSHA guidelines. We have updated signage throughout the resort to reflect the latest rules & regulations, increased the frequency of cleaning public areas to keep common touch points consistently sanitized, outfitted team members with personal protective equipment and much more. We are confident that we'll be able to provide a high level of service to guests, while keeping everyone safe. Read more about our safety protocol here.
A: Yes. We have taken additional cleaning measures in our hotels, developed in consultation with global and local public health authorities (including the WHO and CDC), to make our cleaning and hygiene protocols are even more rigorous.
A: We have provided our Team Members with specific guidance on social distancing requirements as travel resumes around the world. We are also reminding guests at check-in and through signage around the hotel to adhere to social distancing so that both guests and Team Members can feel safe and comfortable while on property.
A: Doc Bales Grill, Don Rico's Sports Bar & Grill, Hyde Park, Blind Turtle pool bar, McCoy's Rum Room and the Atlantic Deli & Marketplace are all open for business. Check with the front desk for hours of operation upon arrival.
A: Following the city of Daytona Beach and Hilton mandates and for the safety of our guests and team members, you are required to wear a mask in all public spaces of the resort as well as in all public establishments and at any time when social distancing is not possible. For more information on these safety requirements, please visit: Codb.us/coronavirus.
A: Yes, if you would like to bypass the front desk, you can take advantage of Digital Check-In and Digital Key through the Hilton Honors App. The app allows you to check-in, choose your room, and use your phone as your key to enter the room.The app is only available to Hilton Honors members. To use these features, simply join Hilton Honors for free, add your Hilton Honors number to your reservation and start enjoying the benefits of the app.
A: For reservations made prior to March 12, 2020 - when our new, more flexible reservation policy went into effect: You may now change or cancel any future reservation, without penalty, as long as you do so at least 24 hours before your scheduled arrival date, but not later than August 31, 2020. This includes reservations described as "non-cancellable" or Advance Purchase. Additionally, any individual reservations booked on and between March 12 and August 31, 2020 for any future arrival date can be changed or cancelled at no charge, up to 24 hours before your scheduled arrival day.
A: Check-in time for guests of the Hilton Daytona Beach Oceanfront Resort is 4:00 PM local. Early check-in may be possible if rooms are available at the time of your arrival. Please check with the front desk on the day of your arrival on early check-in availability .
A: The resort charge is $25 plus tax per day. This charge provides unlimited Wi-Fi, access to the multiple pools, Jacuzzis, business centers, fitness and recreational amenities including boogie board and bike rental.
A: Blind Turtle is open for to go food and beverage orders. McCoy's Rum Room and Don Rico's Sports Bar & Grill are open for seated dining and beverage service. Check with the front desk for hours of operation.
A: Hilton EventReady with CleanStay is a global meeting and events program designed to create event experiences that are clean, flexible, safe and socially responsible. Hilton EventReady with CleanStay will provide curated solutions featuring creative food and beverage, thoughtful technology resources, elevated standards and practices with redesigned spaces for physical distancing, and reimagined ways to meet and gather, all executed by our dedicated Team Members. The goal is to create a safe and comfortable environment for event planners and their attendees.
Hilton CleanStay standards will provide elevated cleanliness and sanitation across the entire attendee journey. A cleaning protocol checklist is completed to verify an event space is cleaned and sanitized thirty minutes prior to meeting start. Top 10 high touch areas include tables, chairs, door handles, podium, thermostat and lighting controls. Audio-Visual equipment will have additional cleaning and sanitization protocols.
A: Hilton's EventReady with CleanStay will deliver clean, flexible, safe and socially responsible events supported by our proprietary EventReady Meeting Playbook. The Playbook provides expert guidance and curated resources for topics including hybrid meetings, creative meeting sets and sustainable practices for the entire attendee journey - all backed by Hilton hospitality from dedicated Team Members.
A: Yes, all staff members are required to wear masks while at work. Food and beverage associates are also required to wear gloves. Additionally acrylic protective barriers have been installed at the front desk to ensure the safety of guests and team members.
A: Yes, room service is available for breakfast and dinner options. We have placed single use menus in your guest room for your convenience. If you would prefer contactless delivery please state when you place your order and it will be delivered outside of your guest room helping limit your contact with others. Check with the front desk for hours of operation.
A: The Hilton Daytona Beach Oceanfront Resort is a pet friendly hotel that accommodates dogs up to 75 pounds and cats with a $100 non-refundable cleaning fee. Located right on the golden sands of Daytona Beach, the resort offers easy access to the dog-friendly Daytona Beach Boardwalk and Pier for walks and ocean breezes. Pets may not be left in rooms or suites unattended.